Frequently Asked Questions

There are several ways to add files to your Seedr storage: 1. Paste a link: Copy any download URL and paste it into the "Add" field in Seedr 2. Drag and drop: Drag supported link files directly into your Seedr window 3. Browser extension: Right-click any download link and select "Send to Seedr" 4. Upload files: Upload files directly from your device to your Seedr storage Once added, Seedr fetches the file to your cloud storage. You can close your browser — downloading continues on our servers.

The Seedr browser extension lets you send downloads directly to Seedr with a right-click: 1. Install the extension for Chrome, Firefox, or Edge 2. Log in to your Seedr account through the extension 3. Right-click any download link on any website 4. Select "Send to Seedr" from the context menu The file is added to your Seedr queue instantly.

No. Once you add a file to Seedr, the download happens entirely on our cloud servers. You can close your browser, turn off your computer, or switch devices — your download continues. This is one of the key advantages of Seedr: your devices don't do any of the downloading work. Check back anytime to find your files ready to stream or download.

Yes! Seedr works on any device with a modern web browser: • iPhone and iPad (Safari, Chrome) • Android phones and tablets (Chrome, Firefox) • Desktop browsers (Chrome, Firefox, Safari, Edge) The interface adapts to your screen size. You can stream videos, manage files, and download content directly to your mobile device. There's no app required — just visit seedr.cc in your browser.

Seedr handles virtually any file type: • Video: MKV, MP4, AVI, MOV, WMV, FLV, and more • Audio: MP3, FLAC, AAC, OGG, WAV • Documents: PDF, EPUB, TXT, and code files • Archives: ZIP, RAR, 7Z • Images: JPG, PNG, GIF, WebP You can stream media files directly in your browser, preview documents, and download any file type to your device.

Seedr uses high-speed servers with enterprise-grade connections. Your download speed from Seedr depends on: • Your internet connection speed • Your plan (Premium users get priority servers and more connections) • Server location relative to you Free accounts: Up to 2 parallel connections Premium accounts: Up to 8 parallel connections with access to alternative servers worldwide Most users see significantly faster speeds than downloading directly, especially for multi-source downloads.

Click any video file in your Seedr storage to open our built-in video player. Playback starts instantly — no waiting for the full download. Player features: • Adaptive bitrate streaming (auto-adjusts to your connection) • Quality selector (360p to 4K, depending on your plan) • Playback speed control (0.5x to 2x) • Built-in subtitle support (SRT, VTT, ASS) • Picture-in-picture mode • Chromecast support • Resume from where you left off

Streaming quality depends on your plan: • Free accounts: Up to 360p • Premium accounts: Up to 1080p HD or 4K Ultra HD (depending on plan tier) Our player uses adaptive bitrate streaming, which automatically adjusts quality based on your connection speed. You can also manually select quality in the player settings.

Several options for watching Seedr on your TV: • Chromecast: Click the cast icon in our video player to stream directly to any Chromecast device • Smart TV browser: Many smart TVs have built-in browsers — just navigate to seedr.cc • Plex/Jellyfin: Connect via WebDAV (dav.seedr.cc) to add Seedr as a library source • Kodi: Install the Seedr add-on for direct integration • Roku: Use the Seedr channel • HDMI: Connect your laptop or cast from your phone

You can add your Seedr storage as a library in Plex or Jellyfin using WebDAV: 1. In Plex/Jellyfin, add a new library 2. Use WebDAV URL: dav.seedr.cc 3. Enter your Seedr credentials 4. Plex/Jellyfin will scan and organize your media Note: WebDAV access requires a Master plan. Alternatively, you can use FTP (ftp.seedr.cc) which is available on all paid plans.

Yes! Seedr includes a built-in audio player with: • Support for MP3, FLAC, AAC, OGG, WAV, and more • Continuous playback through folders • Queue management • Album art display (when available) • Chromecast audio support Just click any audio file to start playback.

Seedr automatically detects subtitle files in your storage: • Supported formats: SRT, VTT, ASS/SSA • Auto-loads subtitles with matching filenames • Multiple subtitle tracks supported • Adjustable subtitle styling The video player will show a subtitles menu when tracks are available.

Yes. When you use Seedr: • Your IP address never connects to download sources — only Seedr's servers do • All connections between you and Seedr use HTTPS encryption • Your ISP can see you're connected to Seedr, but not what you're downloading Seedr acts as a privacy layer between you and the content you download.

No. Your ISP can only see that you're connected to Seedr's servers. They cannot see: • What files you're downloading • What you're streaming • The content of your transfers This is because all traffic between you and Seedr is encrypted with HTTPS/TLS. The actual file downloads happen on Seedr's servers, not through your connection.

No. Your IP address is never exposed to download sources. Here's why: 1. You send a link to Seedr 2. Seedr's servers connect to the source and download the file 3. You stream or download from Seedr Download sources only see Seedr's server IP addresses, never yours. This provides a layer of privacy that direct downloads don't offer.

In most cases, no. Seedr already provides: • Encrypted connections (HTTPS/TLS) • IP address protection (sources never see your IP) • Private file storage Using a VPN with Seedr can actually slow down your streaming and downloads without adding meaningful privacy benefits. However, if you want to hide that you're using Seedr from your ISP, a VPN can provide that additional layer.

You can reset your password using the email address associated with your account: 1. Click "Forgot password" on the login page 2. Enter your email address 3. Check your inbox for a reset link 4. Create a new password For security, password reset links expire after 24 hours. If you can't access your email, contact support for assistance.

Storage depends on your plan: • Free: 2GB • Premium Lite: 30GB • Premium Basic: 100GB • Premium Pro: 500GB • Premium Master: 1TB+ All plans include unlimited monthly transfers — only your stored files count against your limit. Delete files anytime to free up space.

The maximum file size equals your available storage space. If you have 50GB free, you can add a 50GB file. There's no artificial file size cap — the only limit is your storage plan. Premium accounts can handle very large files without issues.

Seedr provides a full file management system: • Create folders to organize content • Move and copy files between folders • Rename files and folders • Bulk select and manage multiple items • Sort by name, date, or size You can also create folders before adding files, so new downloads go directly where you want them.

Files remain in your storage until you delete them. Both free and paid accounts keep files indefinitely. When you cancel a paid subscription, your account reverts to free tier limits at the end of the billing period.

No. Seedr downloads files entirely on our cloud servers using our bandwidth, not yours. Your internet is only used when you: • Stream content from Seedr • Download files to your device • Upload files from your device The initial fetch from the source happens on our end, which is why you can close your browser and downloads continue.

Seedr offers flexible plans to fit your needs: • Free: 2GB storage, 360p streaming, basic features • Premium Lite ($6.95/mo): 30GB, HD streaming, 4 parallel connections • Premium Basic ($9.95/mo): 100GB, HD streaming, 6 parallel connections • Premium Pro ($14.95/mo): 500GB, HD streaming, 8 parallel connections • Premium Master ($19.95/mo): 1TB+, 4K streaming, WebDAV, FTP, priority support All paid plans include unlimited monthly transfers.

We accept: • Credit/debit cards (Visa, Mastercard, Amex) • PayPal • Additional payment options available at checkout Payments are processed securely. We never store your full card details on our servers.

To update your payment method: 1. Go to Account > Subscription in your Seedr dashboard 2. Click "Change Payment Method" 3. Enter your new payment details 4. Save changes Your next billing cycle will use the updated payment method.

When you change plans: • Upgrades: New features activate immediately. You're charged the difference pro-rated for the remaining billing period. • Downgrades: Take effect at your next billing date. You keep premium features until then. Any unused credit from your current plan is applied to your new subscription.

Yes. You can cancel your subscription at any time: 1. Go to Account > Subscription 2. Click "Cancel Subscription" 3. Confirm cancellation You'll retain premium features until the end of your current billing period. After that, your account reverts to the free tier.

We offer refunds on a case-by-case basis. If you're unsatisfied with Seedr, contact support within 7 days of purchase and we'll work with you to resolve the issue or process a refund. Note: Refunds are typically not available after significant usage of the service.

To view invoices and billing history: 1. Go to Account > Subscription 2. Click "Billing History" 3. Download invoices as needed You can also update billing details and see your next payment date from this page.

Seedr is designed as a web-first service that works in any browser without installation. This means: • Works on any device with a browser • Always up to date • No storage space used on your device • Consistent experience across platforms We also offer browser extensions for Chrome, Firefox, and Edge that let you send links to Seedr with a right-click.

Seedr has a dedicated Kodi add-on: 1. In Kodi, go to Add-ons > Install from repository 2. Search for "Seedr" and install 3. Open the Seedr add-on 4. Visit seedr.cc/devices on another device 5. Enter the code shown in Kodi Once linked, you can browse and stream your Seedr library directly in Kodi.

Yes! Premium Master accounts can access Seedr storage via WebDAV: • Server: dav.seedr.cc • Username: Your Seedr email • Password: Your Seedr password WebDAV lets you mount Seedr as a network drive on your computer or connect from apps like Plex, Jellyfin, VLC, and more.

Yes! All paid accounts include FTP access: • Server: ftp.seedr.cc • Port: 21 (standard) or 990 (FTPS) • Username: Your Seedr email • Password: Your Seedr password Use any FTP client like FileZilla, WinSCP, or Cyberduck to connect.

Yes, Seedr has a REST API for developers: • Manage files and folders • Add downloads programmatically • Get download status API access is available to all paid accounts. Documentation and examples are available in our developer portal.

Download speeds depend on several factors: • Source availability: Files with few sources download slower • Your connection: Speed from Seedr to your device depends on your internet • Plan limits: Free accounts have fewer parallel connections • Server load: Peak times may affect speeds Solutions: • Upgrade to Premium for more connections and priority servers • Try downloading at off-peak times • Check if the file has good source availability

Corrupted downloads are usually caused by interrupted browser downloads. Solutions: • Use a reliable file transfer tool that supports resuming • Resume incomplete downloads rather than starting over • Try a different browser • Check your available disk space Download managers can resume partial downloads and verify file integrity.

Video playback issues usually have simple fixes: • Slow connection: Lower the quality in the player settings • Unsupported format: Rare formats may need conversion (automatic for Premium) • Browser issue: Try a different browser or clear your cache • Ad blocker interference: Try disabling your ad blocker for Seedr If issues persist, try downloading the file and playing locally instead.

If you can't log in: 1. Check that CAPS LOCK is off 2. Try the "Forgot password" option to reset 3. Clear your browser cookies and cache 4. Try a different browser 5. Check if Seedr is down (status.seedr.cc) If you still can't access your account, contact support with your registered email address.

A download stuck at 0% usually means: • No available sources • Invalid or expired link Solutions: • Wait — sometimes sources come online after a delay • Try a different source for the same content • Delete and re-add the download

To cancel your subscription: 1. Go to Account > Subscription in your Seedr dashboard 2. Click "Cancel Subscription" 3. Confirm your cancellation Your premium features remain active until the end of your current billing period. After that, your account reverts to the free tier with 2GB storage.

To permanently delete your Seedr account: 1. Submit an account deletion request to support 2. Confirm your email address 3. Your account will be deleted within a few business days Note: Account deletion is permanent. All your files and account data will be erased and cannot be recovered.

For security reasons, email changes require verification: 1. Contact support with your current email 2. Verify your identity 3. Provide your new email address We restrict email changes to prevent unauthorized account takeovers. The process typically takes 1-2 business days.

You can reach our support team through: • Help Center: Visit /help for guides and FAQs • Contact form: Submit a ticket through our website • Email: support@seedr.cc We typically respond within 24-48 hours. Premium accounts receive priority support.

If you're not receiving Seedr emails: 1. Check your spam/junk folder 2. Add noreply@seedr.cc to your contacts 3. Check if your email provider is blocking us 4. Verify your email address is correct in account settings Some corporate and educational email systems aggressively filter automated emails. Try using a personal email address.